Our policies

Below you will find policy statements that cover various aspects of our business. If you would like to see the full policy, please email hello@srslimited.co.uk and we will be happy to provide our current fully detailed policy.

Health and Safety


The objective of the Company’s Policy as a fundamental part of its Health & Safety Management System is to prevent, insofar as it is reasonably practicable during the course of the work or duties being undertaken, any accidental occurrence which may directly or indirectly result in:

  1. Injury or occupational ill-health to any person;
  2. Damage to or loss of any plant, equipment, property, materials or products;
  3. Delays in any processes or operation;
  4. Events which may otherwise be detrimental to efficiency and / or prestige;
  5. Adverse impact upon the environment.


The Policy is applicable to all Stone Restoration Services Limited employees.

This Policy will also apply to all persons having responsibilities which relate to and necessitate their presence and the execution of their duties within the areas of Stone Restoration Services Limited works / premises. These persons include the employees of Sub-Contractors, Self-Employed, Consulting Practices and the Client.


Stone Restoration Services policy statement recognises that a competent, motivated and well trained workforce is critical to continued growth in our Company and are vital components for securing the necessary competence to undertake projects effectively and safely.

Our policy ensures that training and development of all employees is reflected in a training matrix which identifies needs and objectives of both the employee and current legislation. Delivery of specialist and legislative training is achieved via internal training, CPDs and specialist training providers. Our managers and supervisors hold responsibility to ensure their teams hold the necessary skills to meet quality standards and employees are encouraged to develop their skills and conduct their work in a healthy and safe manner.

We will develop employees potential to meet their personal aspirations for career development ensuring they have access to training opportunities and promote equality of access to training for all.

We are committed to the development of apprentices and are committed to working with all masonry colleges to ensure the future of our craft.

Equality and Dignity at Work

The Company is an equal opportunity employer and is fully committed to a policy of treating all of its employees and job applicants equally without discrimination because of gender, race, colour, nationality, ethnic or national origin, age, disability, sexual orientation, gender reassignment, religion or belief, marital or civil partner status or pregnancy and maternity  The Company will avoid unlawful discrimination in all aspects of employment including recruitment and selection, promotion, transfer, opportunities for training, pay and benefits, other terms of employment, discipline, selection for redundancy and dismissal.

The Company will take all reasonable steps to employ, train and promote employees on the basis of their experience, abilities and qualifications without regard to age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation.  In this policy, these are known as the “protected characteristics”.

The Company will also take all reasonable steps to provide a work environment in which all employees are treated with respect and dignity and that is free from harassment and bullying based upon age, disability, gender reassignment, race (including colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation. In this policy, these are known as the “anti-harassment protected characteristics”. All employees are responsible for conducting themselves in accordance with this policy. The Company will not condone or tolerate any form of harassment, whether engaged in by employees or by outside third parties who do business with the Company, such as clients, customers, contractors and suppliers.

Employees have a duty to co-operate with the Company to make sure that this policy is effective in ensuring equal opportunities and in preventing discrimination, harassment or bullying. Action will be taken under the Company’s disciplinary procedure against any employee who is found to have committed an act of improper or unlawful discrimination, harassment, bullying or intimidation. Serious breaches of this equal opportunities and dignity at work statement will be treated as potential gross misconduct and could render the employee liable to summary dismissal. Employees should also bear in mind that they can be held personally liable for any act of unlawful discrimination or harassment. Employees who commit serious acts of harassment may also be guilty of a criminal offence.

You should draw the attention of your line manager to suspected discriminatory acts or practices or suspected cases of harassment or bullying. You must not victimise or retaliate against an employee who has made allegations or complaints of discrimination or harassment or who has provided information about such discrimination or harassment. Such behaviour will be treated as potential gross misconduct in accordance with the Company’s disciplinary procedure. You should support colleagues who suffer such treatment and are making a complaint.

The Company will also take appropriate action against any third parties who are found to have committed an act of improper or unlawful harassment against its employees.

Anti Bribery

Stone Restoration Services Ltd core values is to uphold responsible and fair business practices. It is committed to promoting and maintaining the highest level of ethical standards in relation to all of its business activities. Its reputation for maintaining lawful business practices is of paramount importance and this Policy is designed to preserve these values. The Company therefore has a zero tolerance policy towards bribery and corruption and is committed to acting fairly and with integrity in all of its business dealings and relationships and implementing and enforcing effective systems to counter bribery.


Our committment

Stone Restoration Services understands the social and environmental impact associated with construction activities and is striving ahead with a number of changes to ensure we contribute towards our own green sourcing programme.

We fully embrace the principles of sustainable development and are committed to a process of continual environmental improvement and pollution prevention.

Our aims

We shall identify opportunities to reduce the resources we consume including energy, water and other natural resources, thereby minimising the amount of waste we produce. Where practicable, we shall reuse materials, recycle waste and procure recycled products.

Many initiatives are currently underway and we are more than happy to share these with you if you let us know.

Anti Slavery and Human Trafficking

Modern slavery is a crime resulting in an abhorrent abuse of the human rights of vulnerable workers. It can take various forms, such as slavery, servitude, forced or compulsory labour and human trafficking.

The Company has a zero tolerance approach to modern slavery and is committed to acting ethically and with integrity and transparency in all of its business dealings and relationships and to implementing and enforcing effective systems and controls to ensure that modern slavery and human trafficking are not taking place anywhere within either its own business or in any of its supply chains, consistent with its obligations under the Modern Slavery Act 2015. The Company also expects the same high standards from all of its suppliers, contractors and other business partners and, as part of its contracting processes, it includes specific prohibitions against the use of modern slavery, and expects that its suppliers will in turn hold their own suppliers to the same standards.

Identifying potential victims of modern slavery can be a challenge because the crime can manifest itself in many different ways. There is a spectrum of abuse and it is not always clear at what point, for example, poor working practices and lack of health and safety awareness have become instances of human trafficking, slavery or forced labour in a work environment. In addition, some suppliers may go to great lengths to hide the fact that they are using slave labour. However, the Company accepts that it has a responsibility through its due diligence processes to ensure that workers are not being exploited, that they are safe and that relevant employment, health and safety and human rights laws and standards are being adhered to, including freedom of movement and communications.

This policy applies to all individuals working for the Company or on the Company’s behalf in any capacity, including employees, directors, officers, agency workers, volunteers, agents, contractors, consultants and business partners.

Environmental Policy

General Statement

Stone Restoration Services is a professional and environmentally conscious organisation, which acknowledges the impact that our operations may potentially have on the environment.

Aims and Objectives

The clear objective of Stone Restoration Services Ltd is to minimise any impact on the environment by:

  • allocating suitable and sufficient resources and by implementing appropriate systems so that all legal duties are met
  • taking steps to reduce our impact on the environment by cutting the amount of energy the company uses wherever reasonably practicable
  • planning and organising deliveries in order that road travel is kept to a minimum
  • investing in low-energy technology and, if practicable, renewable energy technology
  • preventing pollution, reducing waste and ensuring, wherever practicable, that measures are implemented to protect and preserve natural habitats, flora and fauna
  • considering the effects that our operations may have on the local community
  • promoting environmental awareness amongst our suppliers, contractors and partners by implementation of operational procedures
  • ensuring effective and expedient incident control, investigation and reporting
  • identifying that if the company doesn’t have staff with the appropriate levels of competence in-house, it will seek competent advice from an experienced environmental professional
  • ensure stone suppliers (with turnover of £36m+) have submitted an annual deposition in line with UK Modern Slavery Act 2015
  • identifying all environmental legislation that applies, both directly and indirectly, to the company’s activities
  • establishing a system to monitor and report on the outcomes of this policy
  • reviewing and updating this policy on an annual basis.


Stone Restoration Services is obliged to ensure that its Quality Policy is fully and completely understood by its employees, and that its procedures are implemented and maintained at all times.  Its Quality Procedures Manual is in accordance with the requirements of BS EN ISO 9001: 2008.  All of the components of the Quality Management System are periodically and systematically reviewed.

Our Quality Manager, appointed by Stone Restoration Services  Managing Director, is responsible for the control of all matters relating to the implementation of Quality procedures.

The assurance of quality is fundamental to all the work undertaken by the Stone Restoration Services . 

All personnel at every level in Stone Restoration Services structure shall practice the procedures established.


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